Returns

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return process. Please review our returns policy below:

  1. Eligibility for Returns

    • Products must be returned within 7 days of delivery.
    • Items must be unused, in their original packaging, and in the same condition as received.
    • Certain items, such as personalized or final sale products, may not be eligible for returns. Please check the product description for details.

  2. Return Process

    • To initiate a return, please contact our customer support team with your order details.
    • Once your return is approved, ship the product back to our warehouse address:
      17300 Railroad Street, Unit D,
      City of Industry, CA 91748, USA

  3. Shipping Costs for Returns

    • If the return is due to a defect or error on our part, we will cover the return shipping costs.
    • For other returns, the customer is responsible for the return shipping charges.

  4. Refunds

    • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
    • Approved refunds will be processed within 5-7 business days and will be credited to your original payment method.

  5. Exchanges

    • If you wish to exchange an item, please follow the return process and place a new order for the desired product.

  6. Contact Us for Assistance
    If you have any questions or need help with your return, feel free to contact us. We’re here to assist you!